What Business Interruption?
Some industries never sleep. As a 24/7/365 emergency services company, SERVPRO is a member of one of those industries. The hospitality industry is another that never sleeps. This can make for difficult situations when a hotel becomes fully involved with water damage on the busiest travel week of the year with record high temperatures.
With a hotel space that had turned into an active construction zone without electricity, hundreds of guests had to be relocated to other area hotels. While SERVPRO of Northwest Davidson County was working hard to dry the structure as quickly as possible, the hotel staff was working diligently to relocate their guests.
In the midst of summer, it doesn't take long for a powerless building in Tennessee to become unbearably hot. Although the hotel was unable to accommodate any guests, we were able to bring in a commercial grade, trailer mounted air conditioning unit to allow hotel staff to continue working around the clock to make sure their guests were ultimately taken care of.
While the hotel did experience significant business interruption, their leadership was successful in making sure each and every guest was comfortable during their stay in Nashville. SERVPRO finds solutions to problems, because like us, the hospitality industry doesn't sleep so that their guests can.